House Credit

House Credit is a prepaid care subscription designed for people who want their home properly cared for, not reactively, not in emergencies, but thoughtfully and over time.

Rather than booking work ad-hoc or waiting for problems to escalate, House Credit allows you to plan ahead. Each month, credit is added to your account and held ready for when care is needed, whether that’s seasonal maintenance, additional support, or small improvements that keep things as they should be.

This subscription supports ongoing household care, not one-off or emergency works.

Choose your level of care

House Credit is available in three tiers, each designed around different household rhythms:

Essential, for steady, sensible care. £99 per month. Plus, for active households and regular use. £149 per month. Premier, for larger homes and high-touch coordination. £199 per month.

Each tier includes a fixed monthly credit amount, preferential House pricing when credit is used, and priority scheduling appropriate to your level of care.

How House Credit works

Credit accrues monthly while your subscription is active £1 of credit always equals £1 Credit can be used across eligible House services Larger works can be phased over time or part-funded with top-ups

House Credit is:

Non-refundable Non-transferable Not redeemable for cash Intended for ongoing care rather than one-off remediation

What this subscription is, and isn’t

House Credit is not insurance. It is not a call-out service. It is not designed for emergencies.

It exists so that your home doesn’t drift into neglect, and nothing ever becomes urgent.

Important information

All House Credit subscriptions have a 12-month minimum term Early cancellation triggers payment of the remaining contract value Services are delivered subject to availability and operational scheduling Immediate or emergency response is not guaranteed unless agreed separately Full terms are set out in the House Credit Subscription Agreement, which you’ll be asked to sign before your subscription begins.

Find out more on our House Credits page.